As per my blog post on April 9 regarding the SQLSaturday website, the good news is that we’re back online. So far, feedback on the site has been overwhelmingly positive.
I first want to thank everyone for their patience last week: the organizers and sponsors who couldn’t access the site during the downtime, as well as the community members who have been waiting to hear what happened. As with any issue like this, our main priority was to rectify the situation. Therefore, we felt it best to wait until the site relaunched and all security vulnerabilities were fixed before sharing more specific details.
But of course, full transparency is important to us and to you. Now that we’re up and running again, here is the timeline of events that occurred over the past week:
- • On Monday, April 6, we were alerted to a potential security vulnerability that exposed the contact information (address, city, region, and twitter handle) of some sponsors. We immediately removed this information and decided to take down the entire sponsor page for further testing. The security of information regarding our community and sponsors is of the utmost importance to us, so we wanted to conduct a thorough review of the entire website, not just that specific issue.
- • By Monday night, we had decided to take the entire SQLSaturday site offline. We chose this option, rather than a rollback, because at the time, we estimated a rollback effort to be more time-consuming than simply taking the site offline and implementing the fix. In addition, we didn’t want to risk losing any new or changed data. We were able to minimize impact as best we could for the upcoming SQLSaturday events over the weekend of the 11th and 12th by providing access to the admin sites for the Huntington Beach and Madison SQLSaturday events.
- • The morning of Tuesday, April 7, we decided to ask community members for testing support. Our community comprises some of the best and brightest minds in the industry and it made sense to involve the users of the site in further testing.
- • The patch was completed by Tuesday night, making the site ready for testing by volunteers on Wednesday.
- • During the testing on Wednesday, April 8, a second potential vulnerability—an HTML injection vulnerability—was identified. Because of the seriousness of this potential issue, we decided Wednesday afternoon to keep the site offline for another day so that we could thoroughly research and correct the issue and complete final testing. As we began delving into the issue, we discovered that it also existed in the old site. So again, a rollback was not an option.
- • The problem was fixed late Wednesday night.
- • On Thursday, April 9, PASS IT and community-member testing was complete.
- • Satisfied with the security and usability of the site, we relaunched Thursday at 9:30pm EST.
PASS apologizes for this outage and for the difficulties it created for the SQLSaturday organizers, sponsors, speakers, and attendees. We thank those who provided feedback on the issues and the volunteers who stepped in to help test the solutions, particularly K. Brian Kelley (blog | @kbriankelley), Denny Cherry (blog | @mrdenny), and Argenis Fernandez (blog | @DBArgenis). To help prevent a similar issue in the future, we are looking at more extensive QA processes with a specific focus on ensuring site security. Although I believe we made the best possible decisions along this timeline, we will certainly take a different approach to future site revisions, including but not limited to earlier and wider security-based and functional testing by our volunteer experts and progressive change schedules.
Again, thank you for your patience. If you have any further feedback or questions, please email us at firstname.lastname@example.org.
PASS Board of Directors
April 6, 2015--Over the past few weeks, we’ve been alerting people to something exciting: our new SQLSaturday website redesign. It’s now faster and easier than ever to manage, speak at, sponsor, or attend a SQLSaturday event! After a great deal of effort by our staff and community volunteers for months (years, actually) the update is finally here—we hope you’ll stop by and take a look! The redesign will significantly improve the SQLSaturday experience for attendees, speakers, and event and chapter leaders.
For starters, the new site makes it easier than ever to manage your SQLSaturday event or your Speaker Profile. One of the changes we’ve made is to tie in PASS accounts, so that leaders and speakers don’t need to juggle multiple account logins.
Speakers now have a universal Speaker Profile that is associated with their PASS accounts and can be applied across events. This change and others make it easier for speakers to manage and track abstract submissions, upload presentations, and get feedback about their sessions.
If you’re an event leader, you can now use your PASS account to access the Admin site—which has also received a facelift. The site features a cleaner, easier-to-use dashboard that will help to simplify the process of managing an event, including allowing you to associate an event with a chapter.
We’ve also improved the Session Management UI, which now supports a wider variety of session lengths as well as color-coding of tracks and rooms. Plus, you can add keynotes, rest breaks, and raffle draws as non-session items.
SQLSaturday attendees will benefit from the mobile-friendly redesign as well. Use your PASS account to manage your registrations, download SpeedPASS, pay for lunches, and deliver event feedback.
Sponsorship is an even more winning proposition, with a new slider and improved sign-up form that saves sponsors time and effort. (Sponsors will need to complete a one-time upload of new logo graphics to meet our improved display requirements, but beyond that, improvements will be effortless.)
We’re excited to hear what you think about the changes. If you have feedback or questions, we hope you’ll reach out to us at ITSupport@sqlsaturday.com.
Director, PASS SQLSaturday
February 3, 2015 – The PASS Board of Directors kicked off 2015 with a 2-day in-person meeting in Seattle focusing on goal-setting, global growth and SQLRally initiatives, volunteers, the PASS Business Analytics Conference, and a recommitment to communicating regularly with the community.
Part of communicating better and more often involves letting our members know what Board members are working on and talking about, as well as getting input and feedback all along the way. Going forward, we will be posting meeting agendas ahead of time, summarizing discussions and decisions in recaps like this one (watch for January’s official minutes to be posted next week), and holding regular Town Hall Q&A webcasts for you to share your feedback and ask questions.
Our first Town Hall Q&A will be next week – Feb. 11 at 10:00am PT/18:00 UTC – and we look forward to discussing any topics from January’s Board meeting and hearing what your top priorities are for the coming year.
With that, let’s dive into our jam-packed January meeting.
Global Growth Committee
Last year, we began transitioning the PASS Global Growth portfolio into global growth initiatives for each of our community portfolio areas. Special Projects Director James Rowland-Jones (JRJ), who led the former Global Growth portfolio, highlighted the primary global growth goals for each portfolio, as set by the Executive Committee: reaching the community and beyond, growing leadership, enabling engagement by evolving the operational framework for PASS, using activity-based goals to gauge performance of regions, and being passionate, relevant, and influencing others to connect throughout the PASS organization overall.
To provide greater global representation, in 2013 the PASS Board converted one at-large seat to a Europe, Middle East, and Africa (EMEA) regional seat, currently held by Jen Stirrup. In preparation for converting another at-large seat into a Latin America (LATAM) regional seat for the 2016 Board elections, we are taking steps to add Board advisors from LATAM and have set eligibility benchmarks for the LATAM Board seat.
VP of Finance & Governance Adam Jorgensen will be chairing a global growth committee focusing on LATAM and filling that Board seat in 2016, calling on individual portfolio owners to participate as required. We are also starting to work on the strategy for targeting the next region.
Continuing the Global Growth theme, JRJ reviewed recent PASS SQLRally events and led the Board in a discussion about the pros and cons of this event model. A task force led by JRJ will review feedback and options and present proposals for a new, more flexible model for regional events. Further information on contacting the task force will be made available through the Connector soon.
Volunteer Leadership Policy
With each Board portfolio now having its own volunteers component – instead of having a separate PASS Volunteers portfolio – Board members spent some time talking about the wide range of volunteer leadership roles within PASS and the commitment it takes to be successful.
Acknowledging how important volunteers are to PASS as well as the many obligations people have inside and outside the organization, Virtual Chapters Director Wendy Pastrick reviewed the first draft of a PASS Leadership policy that provides guidance around volunteers in PASS leadership roles. The policy‘s guidelines are designed to help develop leadership skills, transition volunteers into new leadership roles, and support new leaders. We’ll be reviewing the policy draft, providing feedback, and sharing the next version with the community for feedback.
Business Analytics Update
Jen Stirrup, Director of the new Business Analytics portfolio, shared an update on the restructuring of the PASS Business Analytics Conference for 2015, including market research on redefining the target audience, new approaches to attract more attendees, updating the program, and a focus on community building.
Programs Director Amy Lewis gave an overview of the conference’s sessions, targeted at business and data analytics professionals, and the speaker lineup, which features some of the top experts in the industry.
VP of Marketing Denise McInerney updated us on marketing goals and successes, attendance forecasts and actuals, and demand-generation plans, stressing the importance of differentiating this conference from other data analytics events. Denise reminded us all to spread the word through our companies, social media channels, and various data communities we’re involved in – and I encourage everyone in PASS to do the same.
JRJ presented the projected versus actual sponsor sales and updated the Board on the BA Conference sales team focus and approach for lead generation and partner incentives.
With a clear picture of where and how additional resources could help the BA Conference teams hit the targets for registration and sponsors in this new market, the Board approved a $35,000 budget exception to support increased sales and marketing activities and resources for the conference.
The Board also discussed possibilities for local PASS-sponsored BA initiatives. We agreed to continue exploring options and speaking to members of the community and come back with a plan by June 30.
A common theme throughout our discussions was how to improve communications and interactions with community members about all of these topics. From providing better and easier access to Board members and facilitating feedback to providing proactive communications and doing a better job of explaining what we’re doing and why, we know we can do more.
Denise reviewed some of steps we took at PASS Summit in November to enable better communications between the Board and community members, including the progress report on goals during the annual Board Q&A session and Board “office hours” in the Community Zone. Then Denise gave us an overview of the comprehensive plan the Marketing team is working on to get community input on and improve communications and interaction with all our members.
We’re already working to add a variety of ways to contact Board members directly from the Board of Directors webpage, as well as ways you can easily provide feedback or ask questions. And the Marketing team is reviewing how to better use all our communications channels and identifying new ones.
This Board meeting recap (and those to follow) is also part of our commitment to better communications, along with providing advance notice of Board meeting agendas – maybe even with a possibility of having time set aside to discuss community-requested topics – and hosting regular live web-based Q&A Town Hall meetings.
Board and Portfolio Goals
Each Director-at-Large also presented a draft of their portfolio goals for Fiscal Year 2016, beginning July 1, 2015, for discussion and feedback. You can read about each Director’s portfolio assignment here, and stay tuned for blog posts coming soon from each portfolio owner – as well as Board-level goals from the Executive Committee (made up of me, Adam, Denise, and Immediate Past President Bill Graziano).
Until then, please feel free to reach out to any of us with your questions, comments, and ideas and remember to join us Feb. 11 for our first Town Hall Q&A.
– Thomas LaRock
My First Board Meeting - Grant Fritchey
PASS January Board Meeting – My Thoughts - Adam Jorgensen
January 6, 2015 – The PASS Regional Mentor program is all about providing trusted counsel, sharing ideas, and encouraging and supporting local Chapter Leaders and event organizers. From facilitating new Chapter launches and sharing ideas on how to market and grow local user groups to helping chapters find speakers, sponsors, and host a SQLSaturday event in their city, these dedicated volunteer “coaches” are charged with helping build a stronger data community around the world.
Over the past three years, we’ve been making minor adjustments to the RM program to fine-tune processes and provide RMs useful resources, help with consistency across regions, and provide better support to local leaders. Last month, we sent a survey to Chapter Leaders, asking for their feedback on how their RMs, and the program overall, were working for them.
With 18 of PASS’s 19 regions providing input, we were pleased to find that over 75% of respondents say their RMs have been very to somewhat helpful. According to the survey results, 42% of the Chapter Leaders are hearing from their RMs either monthly or bi-monthly, with another 23% hearing from their RMs at least quarterly. But there’s still room for improvement, with a little over 10% of Chapter Leaders feeling that their RMs are not very helpful and some saying they don’t hear from their RMs.
With the Chapter Leaders’ feedback, as well as input from RMs during their annual meeting at PASS Summit 2014 in November, we’ve identified some changes we think will not only help make this program even more valuable to Chapters and local events but will also enhance the volunteer RM role as a key stepping stone to other potential PASS leadership opportunities, including running for the PASS Board of Directors.
Here are the changes we’re making to the RM program for 2015:
- All RMs will now live in the region they represent. We believe we have a large enough volunteer pool now to meet this requirement.
- When assigning RMs for a region, we will make sure to choose representatives from various parts of the region to provide better geographic coverage. Again, with the growing number of PASS volunteers, this should be easy to achieve.
- RM candidates who have prior Chapter leadership experience, have served on a Chapter Board, or have worked to organize a SQLSaturday event will be preferred over candidates without this experience.
- We will prefer RMs willing to serve in this volunteer leadership role exclusively for the duration of the assignment, although in some areas we understand that this might not be possible due to limited volunteer resources.
- We will be doing an annual renewal for each RM, based on reports from Chapter Leaders, fellow RMs, and HQ.
- In the US, we received some feedback about the alignment of states within regions. Based on that input, we are shifting some states to create a new Mountain region and moving some other states around within existing regions*. We’ve also increased or reduced the number of RMs in certain areas, based on local needs.
- As part of our commitment to helping RMs succeed, we will be meeting with them bi-monthly and providing a monthly summary of PASS initiatives and other resources and tools to help RMs provide better support for Chapter and SQLSaturday leaders in their region.
PASS is built on the shoulders of its strong volunteer community, devoted to helping fellow data professionals around the world Connect, Share, and Learn. And we want to say a special Thank You to all of our hardworking, dedicated RMs for the time, effort, and passion they share with Chapter Leaders and event organizers in their area.
We are excited about the improved service and support as well as the additional opportunities these changes will bring to the PASS community, and we look forward to hearing from RMs and local leaders throughout the year about how the refreshed RM program is working for them. Please send your feedback and ideas to email@example.com.
– Wendy Pastrick
PASS Director, Global Chapters
* US Regions Realignment
US-NorthEast – CT, MA, ME, NH, NY, RI, VT
US-MidAtlantic – DC, DE, MD, NJ, PA, VA, WV
US-SouthEast – AL, FL, GA, KY, MS, NC, SC, TN
US-NorthCentral – IL, IN, MI, MN, OH, WI
US-SouthCentral – AR, LA, NM, OK, TX
US-MidWest – IA, KS, MO, NE
US-Mountain (new) – CO, MT, ND, SD, UT, WY
US-SouthWest – AZ, CA, HI, NV
US-NorthWest – AK, ID, OR, WA
June 24, 2014 – Congratulations to all the community speakers selected for PASS Summit 2014, and thanks to everyone who submitted abstracts in a record-breaking year! We had the most Summit submissions ever, with 943 abstracts submitted for the 144 community session slots in this year's program.
On behalf of the Program Team, I want to share how much we appreciate the SQL Server community’s ever-growing support in helping build the biggest and best educational program for SQL Server and BI professionals.
Thank You, Program Committee Volunteers
I would like to thank all of this year’s 88 Summit Program Committee volunteers for their dedication and hard work in the session review, scoring, rating, and selection process. The team reviewed all the 943 abstracts submitted by 335 speakers from around the world.
I also want to give a special thank you to this year's Program Managers, Lance Harra and Melissa Coates, who led the Program Committee through all phases of the selection process and spent countless hours analyzing and constructing a well-balanced conference program. Finally, a huge thanks to Marcella McKeown and Emilija Dufresne at PASS HQ – invaluable members of the Program Team who support and help coordinate and execute all program-related functions.
Behind the Scenes: How Are Sessions Selected?
The program-selection process is constantly being fine-tuned and improved based on lessons learned and feedback from each event. We welcome and encourage feedback and look forward to continuing to enhance our processes for a fair and objective approach that ensures a well-balanced program. Here’s a high-level overview of how Summit sessions are selected:
- Reviewing Abstracts, Speakers, PPTs: Program Committee volunteers are assigned to one of three teams:
- Abstract Review – Abstract Review volunteers work in sub-teams that match the program’s educational tracks, with each team reviewing and ranking abstracts in its track. The abstract review teams do not know which speakers submitted which abstracts; this "blind rating" is done to remove any favoritism in the scoring process, creating an even playing field for both new and seasoned speakers.
- Speaker Review – This team separately reviews speaker credentials, experience, and past attendee feedback to help select a slate of quality presenters.
- PowerPoint Review – After sessions are selected for Summit, the PowerPoint Review teams take over, reviewing speakers’ presentations, including verifying completeness, ensuring that required slides are included, and doing final spelling/grammar checks.
- Building the Program: When the Abstract and Speaker Review teams are finished, the program managers collect all the scores and ratings and analyze the top sessions from each track to fill the community session slots. Key factors in this analysis phase include:
- Topic Balance – The goals are to ensure that sessions within each track are inclusive and representative of the track’s key topics and to avoid duplication.
- Level Balance – We want to ensure a good mix of skill levels for beginners through experts.
- Speaker Balance – We strive for a lineup that includes both established expert speakers and rising stars. To offer a good variety of speakers, we limit the number of general sessions to two per presenter.
- Partnering with Microsoft: With the community sessions selected, our next step now is to open the Microsoft call for speakers, collaborating with Microsoft to make sure selected submissions complement the community sessions and create a cohesive overall Summit program. Watch for Microsoft sessions and the complete session schedule in early September.
New: Improved Filtering and Learning Paths
As part of our commitment to execute a robust and diverse educational program for Summit 2014, we are providing better attendee guidance through role- and skill-based learning tracks. This year, we are introducing Learning Paths, which are being rolled out as part of an improved session filtering and search feature.
Filter options include Track, Speaker, Level, Session Type, and the new Learning Paths, which let attendees further refine their search by leveraging nine cross-track topics:
- Big Data
- High Availability/ Disaster Recover
- Power BI
- SQL Server 2014
If an attendee is interested in sessions related to SQL Server running in a virtualized environment, for example, he/she can select the Hardware/Virtualization Learning Path. Additional Learning Path filters can be applied for an even more refined search.
Recognizing that Cloud/Azure-related topics cross various tracks and interests, this year we have incorporated Cloud sessions into the appropriate remaining tracks and have created new filtering and search options on the PASS Summit 2014 Sessions page. We hope the new filtering and search options will make it easier for all Summit attendees to locate sessions that are best suited to their interests and needs.
We have a phenomenal program this year, planned and presented by the SQL Server Community for the SQL Server Community. Help us spread the word, and don’t forget to register by June 27 to save $300 on your registration. See you in Seattle!
– Amy Lewis
PASS Director of Programs
April 1, 2014 – Mark your calendar: An early Nomination Committee (NomCom) process will kick off this year’s PASS elections season, with applications opening in May for three community seats on the team that will manage the Board of Directors elections. The 2014 NomCom will also be working to streamline and improve our elections process for candidates and members alike.
As Immediate Past President, I’ll be chairing the five-member NomCom, which includes three elected community representatives who will reflect the three seats up for election on the PASS Board this year: one US/Canada seat and two open seats. A representative appointed by the PASS Board will round out the committee.
In addition to managing the Board elections, this year’s NomCom is charged with streamlining the process for involving and evaluating candidates and with enhancing opportunities for community engagement in the elections.
To give us time to discuss and implement any changes, the NomCom elections season will occur earlier this year, with NomCom applications opening May 14 and elections running June 3-6. Once seated, the NomCom will meet regularly from June 9-July 25 before Board applications open in early August and will participate in candidate interviews from August 27 to September 12.
To be eligible to run for the NomCom, candidates must have a demonstrable track record of volunteering with PASS – such as serving as a Regional Mentor, Chapter or Virtual Chapter Leader, or Program Committee member – and participating in other volunteer endeavors. Note that as an essential part of the PASS Board elections process, the NomCom requires significant time and effort.
Remember that to be eligible to vote in the NomCom and PASS Board elections, members must update their PASS profile by June 1, 2014. Many of you have already completed your myProfile information, which helps PASS better serve your interests and allows us to do our due diligence in ensuring that eligible voters receive only one ballot. If you haven’t already, I encourage you to update your myProfile today!
Serving on the NomCom is one of the most rewarding ways to give back to the PASS community and be involved in helping shape the future of our organization. Have questions about what’s involved in running for and serving on the PASS NomCom? Don’t hesitate to reach out to me or PASS HQ Governance Administrator Janice Simpson.
– Bill Graziano
Immediate Past President/NomCom Chair
March 7, 2014 – I wanted to thank everyone for all the great feedback we received on the PASS SQLSaturday goals. I know many of you are excited about the undertaking of the new SQLSaturday website.
There have been a few questions around open-sourcing the site that I’d like to address. Rebuilding the site – accessed by tens of thousands of SQL Server professionals a year – is a major IT project and needs to be undertaken in a controlled and concentrated environment. In concept, open-sourcing the site is an interesting idea, but in terms of execution, we’re simply not in a position to make that happen. The site will be created in the DNN environment in order to facilitate content management functionality for the 80+ volunteer organizers who put on events on a yearly basis.
We started the community feedback process back in the fall with roundtable discussions at PASS Summit and an open meeting with those who expressed interest in providing feedback. We are currently building out wireframes for the site and will share a prerecorded webinar in the next week or so for anyone interested in reviewing. In an effort to keep the feedback process as manageable as possible, we will set up a feedback site for a select group of representative SQLSaturday community individuals from around the world to help us shape this new and improved SQLSaturday website. If you are interested in putting your name forward to be part of this feedback group, please contact us via email with “SQLSat website feedback” in the subject line.
– Tim Ford
SQLSaturday Director, PASS Board
February 17, 2014 – Volunteers have a hand in all aspects of the PASS community – setting up Chapter and Virtual Chapter meetings, organizing PASS SQLSaturday events, speaking at events, reviewing session abstracts for events, and so much more. PASS would not exist without our passionate, dedicated, and hardworking volunteers from around the globe.
To bring focus to the important tasks of growing PASS’s volunteer pool, better organizing volunteer efforts, and recognizing volunteers’ valuable contributions, we reinstated the Volunteers portfolio last year. I am proud to serve as director of this portfolio and would like to share the main goals we’ve put forward for the coming fiscal year, budget permitting, which begins July 1, 2014:
- Streamline the volunteer channel: This effort, which began last year with the rollout of the myVolunteering section on myPASS, aims to facilitate volunteer recruitment and help grow leaders throughout the world. Targets for FY2015 are to enlist 100% of volunteers through myVolunteering and to connect 100 additional volunteers through the service, which lets members regularly know about volunteering opportunities in their selected interest areas.
- Provide a rewarding experience for volunteers: Grow the Outstanding Volunteer of the Month program – which recognizes dedicated volunteering efforts – to an average of five submissions per month, including soliciting regular submissions from Chapter and VC leaders and SQLSaturday organizers.
- Develop accountability and reward programs: Work with community-facing portfolios to track volunteer contributions across the PASS organization and enhance volunteer appreciation and non-monetary rewards.
I’ve had such valuable experiences serving as a PASS volunteer in all sorts of capacities, and I look forward to any ideas you have for involving more community members and celebrating their efforts – just email me at firstname.lastname@example.org. And don’t forget to fill out your myVolunteering preferences and to say thank you to your favorite, hardworking PASS volunteer by nominating them for Outstanding Volunteer of the Month.
– Sri Sridharan
Volunteers Director, PASS Board
January 27, 2014 – At its in-person meeting in Seattle last week, the PASS Board of Directors approved amendments to the PASS Bylaws as Founding Partner CA relinquishes its two seats on the PASS Board. The bylaw changes amend Section VI.2., Composition and Qualifications, to reduce the number of both voting Directors and vendor-appointed Directors and to remove CA from appointing vendor-appointed seats:
With CA’s resignation from the Board – official as of January 31 – PASS will say goodbye to its two longest serving Board members, Rick Bolesta and Neil Buchwalter. Rick joined the PASS Board as a CA Founding Partner representative in Year 2 (2000), and Neil joined him on the Board a year later.
Rick and Neil’s longevity with the Board has been invaluable to PASS. They have played a huge role in guiding the work of the Board, especially in areas of governance, leadership development, and strategic direction of the organization.
“One of my big takeaways from both these gentlemen is their ability to sit at the table during a Board meeting and always wear their PASS hat,” noted PASS President Thomas LaRock. “Over the years, they have consistently put the community first.”
On behalf of the community and the PASS Board and PASS HQ, we thank CA for its support and for allowing Rick and Neil to share their guidance and wisdom with us for so many years – they will be greatly missed.
You can read more about CA’s relationship with PASS in Andy Warren’s interview with Rick Bolesta from PASS Summit 2013.
January 21, 2014 – PASS Regional Mentors are all about helping local Chapter Leaders and event organizers on their way to success. From supporting new Chapter launches and sharing ideas on how to market and grow your user group to helping you find speakers, sponsors, and even host a SQLSaturday event in your city, these dedicated volunteers are helping build a stronger data community around the world.
PASS is excited to introduce new and returning RMs for many of our regions, and please join us in extending a heartfelt thanks and best wishes to our outgoing RMs as they continue to serve the PASS community.
- LATAM: PASS is welcoming a new RM team for the LATAM region this year, and we thank outgoing RMs Carlos Farias, Jesus Gil, John Bulla, and Mary Arcia – as well as departing Brazil RM Luciano Moreira – for all their efforts in building the foundation for LATAM PASS.
- Middle East/Africa: Nabeel Derhem (blog | @NabeelDerhem) is partnering with Jody Roberts as RM for the Middle East/Africa region as Gareth Swanepoel moves from MEA to the US-Southeast.
- UK: Jonathan Allen is leaving as UK RM, with Neil Hambly (blog | @Neil_Hambly) joining RM Mark Broadbent to support the region.
- US - North Central: John Morehouse (blog | @SqlrUs) is teaming up with existing North Central RM Ted Krueger in place of outgoing RM Jason Strate.
- US - Northeast: Mike Hillwig (blog | @mikehillwig) is joining Jack Corbett as RM for the US-Northeast as Steve Hughes finishes his tenure.
- US - Southeast: As noted earlier, Gareth Swanepoel (blog | @garethswan) is moving from the MEA region to join Southeast RMs Kendal Van Dyke and Tim Radney in place of Jose Chinchilla, who is now part of the new LATAM RM team.
Thanks again to our outgoing mentors for all their contributions, and good luck to our 2014 RM teams as they support the growing PASS communities in their regions. If you’re interested in becoming a PASS RM and would like to learn more about this valuable role and future opportunities, please contact Karla Landrum.