Thanks for choosing this important issue for discussion.
Event management is a purely executive function. We should measure it by two criteria: quality and total costs. I really don’t think it matters that much whether we use a professional management company or hire PASS employees as long as we keep improving the quality of the results and keep costs down.
One can claim that employees will have more passion, involvement and commitment and will therefore produce better results. On the other hand, a professional management company has skills, processes and resources that will be hard to match with in-house staff.
If presented with the choice between the two options, I will judge it based on these two criteria and vote for what I believe has the better overall balance between quality and cost at that point in time. Naturally, as PASS continues to grow, the tipping point gets closer. Whether or not we are already at the point where it will be cost efficient to make the switch I cannot say yet. I will have to see concrete numbers and facts to make that call.
I hope this addresses your concerns.
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