Excerpt cross-posted from Mark V SQL
By Mark Vaillancourt
Over the past few years, I have been truly amazed at the power of business analytics. I know that part of that is due to my increased exposure to it through client projects. But it seems clear to me that the understanding of what analytics brings to the table has grown as well. One example of the rising prominence of analytics is the fact that IBM is paying out marketing dollars on prime-time commercials about it. From my perspective, that is neither insignificant nor a coincidence.
More and more companies are realizing their data isn’t some static asset that they should just stick onto disks like people used to hide money under their mattresses. It has value far beyond just keeping accounts up-to-date or being able to show many customers bought Jiffy Pop last week. That is information. And that is certainly important. But analytics takes us to another level entirely.
A client recently told me that his company has gotten really good at measuring operational metrics. Data can help you do that. But analytics can help you determine if you are measuring the rights ones in the first place. Suppose your company can tell the efficiency of Process XYZ with amazing precision, and managers all over the company spend a lot of time, both in and out of the office, worrying about how it will fluctuate. Quality business analytics could help you show them how much of an impact Process XYZ actually has on company success. You may end up lowering the company’s overall healthcare costs by preventing a few ulcers.
I am actually just finishing an SSAS 2012 Tabular Model for the client above in the next couple weeks. It is the first business analytics project in his company. It is just a Proof of Concept, and it is not yet complete, but he keeps telling me how valuable it has already been. It is allowing him to correlate data points he never could before. While it is a short project, and the team is just me and a part time PM, I am trying to keep it in the Agile vein and releasing new versions to him every few days or so with new fields, new measures, etc. Within about 5 minutes after I made the very first release, he told me that he had been able to prove a theory about what was causing a particular business pain, a pain that went up to the highest levels of his company. My point with this is that analytics can often help us see things from different angles or perspectives that are otherwise impossible.
I just can’t wait to get this into the hands of more people in the company. Then we will really see what, I think, is the greatest benefit that business analytics provides: Questions. You read that right. Not answers. Questions. Answers are great, and analytics can provide those. But questions are the gems. Truly successful business analytics will lead you to the questions you didn’t know to ask. …
If you work in a company that has data, then you work in a company that is likely to benefit from business analytics. We, as a global community, are producing and consuming ever increasing volumes of data and at increasing speeds. Analytics is no flash in the pan; it is here to stay, and the appetite for it will only get larger. The sooner you start learning about it, the better. The PASS Business Analytics Conference is an excellent place to start. You can register here. Your career is worth the investment. Who knows? Maybe you could end up leading your company (and yourself) into an era of better insight and success than ever before.
Note: Join Mark and co-presenter Doug Lane at the PASS BA Conference for Hailing Frequencies: Analysis Services Terms and Concepts – a Star Trek-themed introduction to the terminology and ideas important for business analytics projects using SQL Server Analysis Services.
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