Registration Policies

Substitution & Cancellation | Refund | Anti-Harassment | Registration Disclaimer

Substitution & Cancellation Policy

Cancellations must be submitted in writing by email to Shannon Cunningham. All cancellations received by PASS on or before February 28, 2014 are entitled to a refund, minus a $295 processing fee. Cancelling a paid registration in order to accept a complimentary or discounted registration is only allowed on or before February 28, 2014 and will be subject to the $295 processing fee. No refunds or credits will be given to registrants who cancel after February 28, 2014 or who fail to attend the Conference - absolutely no exceptions will be made for any reason, including medical or family emergencies or weather conditions. Substitutions for paid registrants may be made at any time. However, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee. Should a full refund for the registration fee be required to the original attendee's credit card, then all required credit card information for substituting attendee must be provided in order for the new transaction to be processed at the same time. No payment changes will be accepted at a later date.

Pre-Conference Substitution & Cancellation Policy

Cancellations must be submitted in writing by email to Shannon Cunningham. All cancellations received by PASS on or before February 28, 2014 are entitled to a refund, minus a $150 processing fee. No refunds or credits will be given to registrants who cancel after February 28, 2014 or who fail to attend the Pre-Conference session - absolutely no exceptions will be made for any reason, including medical or family emergencies or weather conditions. Substitutions for paid registrants may be made at any time. Based on availability, paid registrants may change their Pre-Conference session selection up to Friday, May 2, 2014 (must be Pre-Conference session of equal $ value). No changes will be accepted after this date.

Conference Session Recordings Cancellation Policy

Cancellations must be submitted in writing by email to Shannon Cunningham. All cancellations received by PASS on or before May 6, 2014 are entitled to a refund, minus a $25 cancellation fee. No refunds or credits will be given to registrants who cancel their USB order after May 6, 2014.
Important: If you ordered a USB during registration, please ensure you have entered your correct and complete mailing address in your registration record (including or omitting company name, if applicable). Note: Pre-Conference sessions will not be recorded.

REFUND POLICY

Should you be unable to attend the Conference and request cancellation, the refund amount due (see cancellation policy for details) will be refunded as follows:

  1. If registration fees were paid by credit card, the refund due will be applied directly to the credit card that was used in your registration. No refunds or credits will issued to an alternative credit card at any time. Should you no longer have the credit card that was used in your registration, a check refund will be issued to the company indicated in your registration and mailed to your attention at the company address.
  2. If your registration fee was paid by check by your company, a check refund will be issued to the company indicated in your registration and mailed to your attention at the company address. PASS will require 30 days to issue a check refund.

ANTI-HARASSMENT POLICY

The PASS Business Analytics Conference provides database professionals from a variety of backgrounds with an opportunity to connect, share, and learn. We value the strong sense of community that characterizes this event, and we seek to foster an inclusive, professional atmosphere.

We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, religion, or any other protected classification.

Everyone at the PASS Business Analytics Conference is expected to follow the Anti-Harassment Policy. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees, and anyone affiliated with the event. Participants are expected to follow the Anti-Harassment Policy at all PASS Business Analytics Conference events, including PASS-sponsored social events.

Participant Behavior
Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, religion, or any other protected classification directed toward an individual or group. Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening, or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.

Recourse
If a participant violates this Anti-Harassment Policy, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds or credits will be granted to attendees expelled from the BA Conference due to violations of this policy.

If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters” shirts and are trained to respond appropriately.

An Anti-Harassment Review Committee (AHRC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Anti-Harassment Policy.

If you have any questions about the PASS Anti-Harassment Policy, please contact PASS Governance.

REGISTRATION DISCLAIMER

If any circumstances or events beyond the control of PASS causes cancellation of all or any portion of the event, PASS agrees to refund any portion of the registration fee for which PASS is reimbursed by insurance or another third party and shall not be liable for any other refund or payment arising from the cancellation or for other liability or damages arising from the event.

FOR ALL CONFERENCE REGISTRATION QUERIES, please contact:

Shannon Cunningham, PASS Registration Coordinator
1.888.714.5544 (US and Canada only) OR 1.303.530.4879
Fax: 1.303.530.2691

FOR ALL HOTEL RESERVATION QUERIES, please contact:

Deb Barlett, PASS Hotel Reservation Coordinator
1.888.714.5544 (US and Canada only) OR 1.303.530.4879
Fax: 1.303.530.269