Substitution & Cancellation Policy | Refund Policy | Registration Disclaimer | International Participants
Substitution & Cancellation Policy
If registered for the Summit only or both the Summit & Pre-Conference Seminar(s):
Cancellations must be submitted in writing by email to Shannon Cunningham. All cancellations received by PASS on or before September 30, 2012 are entitled to a refund, minus a $195 processing fee. No refunds will be given to registrants who cancel after September 30, 2012 or who fail to attend the Summit and/or Pre-Conference seminar(s). Substitutions for paid registrants may be made at any time. However, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee. Should a full refund for the registration fee be required to the original attendee's credit card, then all required credit card information for substituting attendee must be provided in order for the new transaction to be processed at the same time. No payment changes will be accepted at a later date. Note: Based on availability, paid registrants may change their Pre-Conference seminar selection up to Friday, November 2, 2012 (must be Pre-Conference seminar of equal $ value). No changes will be accepted after this date.
Important: If you are unable to attend the Summit due to medical reasons, a medical report from your doctor will be required before a credit to next year's Summit will be considered.
If registered for Pre-Conference Seminar(s) ONLY:
Cancellations must be submitted in writing by email to Shannon Cunningham. All cancellations received by PASS on or before September 30, 2012 are entitled to a refund, minus a $50 processing fee. No refunds will be given to registrants who cancel after September 30, 2012 or who fail to attend the Pre-Conference seminar. Substitutions for paid registrants may be made at any time. Note: Based on availability, paid registrants may change their Pre-Conference seminar selection up to Friday, November 2, 2012 (must be Pre-Conference seminar of equal $ value). No changes will be accepted after this date.
Refund Policy
Should you be unable to attend the Summit and request cancellation, the refund amount due (see cancellation policy for details) will be refunded as follows:
1. If registration fees were paid by credit card, the refund due will be applied directly to the credit card that was used in your registration. No refunds will issued to an alternative credit card at any time. Should you no longer have the credit card that was used in your registration, a check refund will be issued to the company indicated in your registration and mailed to your attention at the company address.
2. If your registration fee was paid by check by your company, a check refund will be issued to the company indicated in your registration and mailed to your attention at the company address. PASS will require 30 days to issue a check refund.
For all summit registration queries, please contact:
Shannon Cunningham
1.888.714.5544 or 1.303.530.4879 ext. 22
Email Shannon
Registration Disclaimer
If any circumstances or events beyond the control of PASS causes cancellation of all or any portion of the event, PASS agrees to refund any portion of the registration fee for which PASS is reimbursed by insurance or another third party and shall not be liable for any other refund or payment arising from the cancellation or for other liability or damages arising from the event.
International Participants
PASS Summit attendees arriving from outside of North America may require a letter of invitation in order to enter the United States. If you require a letter of invitation, please download, complete, and return the International Attendee Questionnaire. Once you have submitted your questionnaire and completed registration and payment, we will provide you with a Letter of Invitation.